Carta Healthcare

Findings published in JACC: Case Reports by Carta Healthcare’s Jessica Norman, MSN, RN, CPPS, abstraction manager and account lead, and Betsy Castillo, RN, vice president of clinical data abstraction, demonstrate how technology-driven analysis can transform data into measurable performance improvement within the National Cardiovascular Data Registry (NCDR) CathPCI Registry. The CathPCI Registry tracks the quality and safety of cardiac catheterization and PCI procedures nationwide through metrics such as: ❤️ Door-to-balloon time for STEMI patients ❤️ Guideline-directed medical therapy at discharge ❤️ Risk-adjusted mortality and complications ❤️ Appropriateness of elective PCI for stable ischemic heart disease When one hospital struggled with metric 4462 (“Elective PCI with Stress Imaging”) despite complete data submission, Carta Healthcare used its technology and data expertise to pinpoint the issue. By deconstructing the metric with raw data, custom spreadsheets, and logic-based filters, the team: ✅ Identified abstraction errors and documentation gaps ✅ Reduced flagged fallouts from 22 to 7, a 68% improvement This structured approach enhanced data integrity and clinical alignment while illustrating how advanced analytics and future AI-assisted tools can help hospitals turn data into measurable quality gains. Learn more: https://lnkd.in/gdZWHpcv

AI is reshaping healthcare, influencing everything from clinical workflows to decision-making at the organizational level. A new white paper from the HIMSS Physician Committee examines how healthcare leaders around the world are approaching AI adoption, sharing practical insights, challenges, and lessons learned. Through real-world examples and strategic guidance, the paper underscores why understanding the global AI landscape is essential for organizations seeking to innovate responsibly and improve patient outcomes. https://lnkd.in/gPMStvii I #ArtificialIntelligence #HealthcareInnovation

Last week at the CHIME Fall Forum in San Antonio, Greg Miller, VP of business development and marketing at Carta Healthcare, walked away energized by the buzz around ambient listening for clinical documentation. Clinicians using these tools are saving more than two hours a day, which means time they can now spend where it matters most: with patients. Even better, documentation is starting to feel less like a chore and more like a seamless part of the clinical workflow. What really stood out? Two CIOs shared that they’re using ambient listening as a physician recruitment tool. In a market where burnout is high and competition for talent is fierce, technology that gives time back is a powerful differentiator. Greg’s takeaway: “Ambient listening isn’t just about documentation—it’s becoming a way to reshape the clinician experience and strengthen health systems. Didn’t get a chance to connect with us at CHIME? Send us a message or head to our resource library to learn more about Carta Healthcare is driving the future of data-driven care to improve clinical operations and patient outcomes: https://lnkd.in/g2w9UQby

Generative AI is no longer a novelty, it’s a necessity. For most people, AI begins and ends with chat. Ask a question, get an answer. But healthcare is different. Clinical environments are filled with complex, constantly evolving, and mostly unstructured data. In a new article with HIT Consultant Media, Andrew Crowder, VP of Engineering at Carta Healthcare explores how agentic AI systems that observe, synthesize, and act while keeping clinicians in control are reshaping healthcare. He breaks down what true intelligence requires: ▶️ Context ▶️ Tool use ▶️ Human oversight ▶️ Systems built for healthcare’s complexity Read on to see why deploying AI isn’t just a technical challenge, it’s a real-world imperative:  https://lnkd.in/g3fECDuF I #ClinicalWorkflows #ArtificialIntelligence

“When developed in partnership with clinicians, AI can deliver sustainable and measurable improvements,” -Betsy Castillo, RN, vice president of clinical data abstraction at Carta Healthcare. Healthcare IT News’ Bill Siwicki spoke with Castillo about the risks hospitals and health systems face when adopting AI, particularly when vendors overlook the complexity of clinical environments. She also shares essential questions leaders should ask to assess whether a vendor truly understands healthcare, along with advice for navigating an increasingly crowded AI market. Read the full interview: https://lnkd.in/g6723GrU I #ArtificialIntelligence #ClinicalData

At HLTH USA in Las Vegas, conversations around healthcare innovation took on a more pragmatic tone. Amid discussions of AI, GLP-1s, women’s health, and cost management, execution mattered more than experimentation for leaders across the industry. Greg Miller, VP of business development and marketing at Carta Healthcare, captured that shift: “At this year’s HLTH, one theme stood out: Real progress in healthcare isn’t just about adopting new technology — it’s about executing with discipline. Across the board, leaders are shifting focus toward tools that deliver tangible results. They’re looking for ways to streamline workflows, reduce or eliminate manual effort, and turn clinical data into insights that drive both financial and operational impact. The conversation has moved beyond innovation for innovation’s sake. What matters now is whether a solution can improve performance and help organizations stay resilient for the long haul.” Read more: https://lnkd.in/eNKBdtp9 I #HLTHUSA #HLTH25

The #HLTH2025 conference in Las Vegas made one thing clear: AI in healthcare is no longer just a buzzword, it’s a core utility driving real outcomes. The conversation has shifted from hype to execution, accountability, and measurable ROI.   As Greg Miller, VP of Marketing and Business Development at Carta Healthcare, observed, the most meaningful conversations centered on data trust and transparency. Health systems can’t act confidently on insights if they don’t fully trust the accuracy of their data, and automation alone doesn’t solve that.   As Greg put it, “automation and savings mean little without confidence in data accuracy and transparency.” The industry’s focus is now turning toward intelligent automation that safeguards data integrity, accelerates workflows, and delivers measurable value for clinicians and executive leaders alike.”   Read the full article from Fred Pennic for HIT Consultant Media: https://lnkd.in/gtjibUjT | HLTH Inc.

🎉 Exciting News!   We’re thrilled to announce two well-deserved promotions on our leadership team:   ✨ Betsy Castillo has been promoted to Vice President of Clinical Data Abstraction. Betsy’s deep expertise and commitment to excellence have been instrumental in advancing our mission to revolutionize clinical data abstraction.   ✨ Jared Crapo has been promoted to Vice President of Product. Jared’s strategic vision and product leadership continue to drive innovation that empowers our customers to use their data for patient care, quality, and operational purposes, strengthening our impact across the healthcare ecosystem.   Please join us in congratulating Betsy and Jared on their new roles! 👏

One hospital delivering excellent clinical outcomes was surprised to see underperformance flagged in its CathPCI registry metrics. The culprit? Not the care itself — but how it was documented and abstracted. By partnering with Carta Healthcare, the hospital rebuilt its understanding of the metric from the ground up. Using Hybrid Intelligence, they uncovered hidden gaps in documentation and abstraction that had gone unnoticed for years. The impact was immediate:  ✅ 68% reduction in metric fallouts ✅ True alignment between clinical care and reported performance  ✅ Actionable insights that shaped education and future quality initiatives This wasn’t just a fix. It was a transformation that turned clinical documentation from a compliance burden into a strategic lever for quality. Read the full case study to learn more: https://lnkd.in/gBysmD2C