Alacrity Solutions

Episode 293 is live! From Silicon Valley to the Lloyds of London, Nic Sproul of SP Partners has lived at the crossroads of engineering and insurance innovation. In this episode of FNO InsureTech, he joins Rob Beller and Lee Boyd to unpack how technology, data, and creativity are reshaping the future of claims and collaboration across the industry. From scaling property claims businesses and exiting to Gallagher to mentoring startups in the Lloyd's Lab, Nic's career bridges tech innovation and insurance transformation. He reflects on his early days in the semiconductor industry, how engineering problem-solving led him to insurance, and why collaboration and forward thinking are key to the sector's evolution. Nic also discusses his work with PFAS Risk , Europe's first PFAS liability model under Lloyds Lab Cohort 15, and how emerging technologies from AI to satellite data are reshaping property claims and risk modeling. Key Takeaways: • How Nic's background in engineering and tech innovation shaped his approach to property claims. • What inspired his move from Silicon Valley to the UK insurance ecosystem. • How I Love Claims became one of Europe's leading claims networking platforms. • Why PFAS Risk AI and satellite data are defining the future of risk and resilience. • The importance of solving real problems first and how startups can focus on high-frequency low-value claims for meaningful impact. 🎧 Tune in: • Spotify: https://lnkd.in/dw8gTwz3 • Apple Podcasts: https://lnkd.in/dPcdjyiB • YouTube: https://lnkd.in/d6UEdcvF • General Link: https://lnkd.in/dixAWv-i What does bridging tech and insurance innovation look like in your organization? #FNOInsureTech #Insurtech #ClaimsInnovation #AI #LloydsLab #Insurance #Technology #Podcast #Insuretech

Is your brand ready to stand out at the industry’s leading conference? If you’re interested in engaging with key decision makers and unparalleled access to Alacrity’s contractor network, you can’t miss this opportunity. Click the link below to learn about every exclusive benefit a sponsorship unlocks! https://lnkd.in/gPTytFsH #AlacritySolutions #ACCESS2026 #carriers #managedrepair 

Did you get the savings "worm" yet? Early bird pricing for ACCESS National Conference 2026 is still in effect through January 25th. Register today to save $195! #ACCESS2026 #AlacritySolutions

We help you put the customer experience at the center of your work. With opportunities for networking and educational training, we support your success at every stage of your journey. Let us know in the comments how you prioritize customer experience! #AlacritySolutions #CustomerExperience

Michael Balarezo, Founder and CEO of Adjusto, joined Rob and Lee to unpack how his AI native platform is redefining contents claims, one of the most complex and emotionally charged parts of the insurance process. Since recording, Michael has taken Adjusto to new heights, winning InsurPitch Las Vegas 2025 and standing out on the ITC Vegas State Farm Startup Pitch stage, further proof that Adjusto’s vision is resonating across the industry. In this conversation, Michael shares how Adjusto is bringing transparency, speed, and fairness to every contents valuation, helping carriers and adjusters bridge the trust gap between insurers and policyholders. Key Takeaways: • How Michael’s background as a all-lines adjuster led to the creation of Adjusto, a platform born from real world claims pain points. • Why Adjusto was built as an AI native platform from the ground up, enabling automation without losing human judgment. • The innovation behind Fair Match™, Adjusto’s valuation engine that blends AI precision with real market data to deliver defendable, fair results. • How automation and explainability help adjusters strengthen policyholder trust and reduce disputes. • How pilots with major carriers and integrations across platforms like Guidewire Software, Snapsheet Inc, and Verisk are driving faster adoption. 🎧 Tune in: https://lnkd.in/dweyxBJ3 What does rebuilding trust in contents claims mean for your organization? #FNOInsureTech #InsurTech #ClaimsAutomation #AI #Adjusto #InsuranceInnovation #Podcast