• Resolved Patryk

    (@patryktarachon)


    Hi, my website test showed:

    1. No CMP API found on this webpage.
    2. The CMP validator cannot operate.

    The plugin has added GTM, GA, and Meta Pixel code, and the settings are as per the instructions. What’s wrong?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Moove Support

    (@wpfrnd)

    Hi @patryktarachon

    Thanks for using our plugins.

    Our plugin supports the Google Consent v2 natively (and works well with it) but we currently don’t have the Google CMP certification and don’t plan to obtain it in the near future, which is why you may see the warning.

    Hope this helps.

    Thread Starter Patryk

    (@patryktarachon)

    So is my website not compliant with European regulations?

    Plugin Support Moove Support

    (@wpfrnd)

    Hi @patryktarachon

    I’m afraid that we can’t comment on wether your site is compliant or not.
    Legal compliance is a responsibility of each website owner.
    Our plugin can be used to achieve European compliance but it needs to be setup properly first.

    Google CMP certification is a Google standard, not a European standard > this is an important difference but it’s outside of the scope of this forum to go into detail of it as these are legal matters.

    This forum is for supporting users with technical issues using our plugin.

    Sorry we can’t be of more help.

    Thread Starter Patryk

    (@patryktarachon)

    Can you help me configure the site so it collects data correctly?

    Plugin Support Moove Support

    (@wpfrnd)

    Hi @patryktarachon

    We can’t provide individualised support and advise on this forum, this is a technical support forum (for bugs etc).

    We recommend working with an experienced developer.

    Sorry we can’t be of more help.

    Thread Starter Patryk

    (@patryktarachon)

    Can’t anyone check if the plugin is working properly? Perhaps it is not without reason that your software is discouraged from me.

    Thread Starter Patryk

    (@patryktarachon)

    This thread has the incorrect status “Resolved” because it has not been resolved at all.

Viewing 7 replies - 1 through 7 (of 7 total)

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