We’re helping organizations deliver AI-first service that lowers cost, accelerates resolution, and keeps people focused where they add the most value. Watch the replay to learn more: https://lnkd.in/eJBYP8Xi
Oracle Customer Experience
Jasa TI dan Konsultan TI
Austin, Texas 63.309 pengikut
From customer acquisition to retention, Oracle CX Cloud helps brands build, manage, and maintain customer relationships.
Tentang kami
A customer’s experience with your brand has become just as important (or maybe more) than the products and services that you provide. Customers are more demanding than ever and expect: -Perfectly timed and personalized experiences -A seamless, frictionless experience across multiple channels -As close as they can get to instant gratification So, how customers use, interact with, and experience a brand now drives innovation. Bearing this in mind, leading brands rely on Oracle CX Cloud to help entice and delight customers from across the spectrum of sales, service, commerce, and marketing. It provides data-driven insights to create more engaging experiences across multiple channels and devices.
- Website
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https://www.oracle.com/cx/
Link eksternal untuk Oracle Customer Experience
- Industri
- Jasa TI dan Konsultan TI
- Ukuran perusahaan
- 10.001+ karyawan
- Kantor Pusat
- Austin, Texas
- Tahun Pendirian
- 1977
- Spesialisasi
- Technology, IT, Customer Experience, CX, Customer Service, Marketing, Cloud, Applications, Cloud Apps, Emerging Technologies, Sales, Service Cloud, Commerce, CX Marketing
Update
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"True leadership means holding ourselves to that same standard." Brett Weigl shares how running My Oracle Support on Oracle Fusion Service proves what’s possible when AI, scale, and service come together.
We asked customers to modernize. Then we did it ourselves. My Oracle Support now runs on Oracle Fusion Service—AI-powered, Redwood-designed, and proven at Oracle scale (30k+ daily users, hundreds of products). Proof > promises. Read how we did it and what it means for enterprise support. #Oracle #FusionService #OracleFusion #CustomerSupport #CX #ServiceAutomation #AIAgents #GenAI #AgenticAI #RedwoodUX #SupportOps #DigitalTransformation #EnterpriseSoftware #Scale #ModernService
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Oracle Responsys uses #AI to deliver tailored content based on your customers' interests, reaching them on their preferred channels, at the right time. Take the product tour: https://lnkd.in/e2v85yVA
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Oracle Customer Experience membagikan ini
We asked customers to modernize. Then we did it ourselves. My Oracle Support now runs on Oracle Fusion Service—AI-powered, Redwood-designed, and proven at Oracle scale (30k+ daily users, hundreds of products). Proof > promises. Read how we did it and what it means for enterprise support. #Oracle #FusionService #OracleFusion #CustomerSupport #CX #ServiceAutomation #AIAgents #GenAI #AgenticAI #RedwoodUX #SupportOps #DigitalTransformation #EnterpriseSoftware #Scale #ModernService
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Our Fusion Applications feature more than 50 AI agents to help you improve efficiency across departments. Learn more: https://lnkd.in/eYuH7nu2
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Oracle Customer Experience membagikan ini
How can we best help customers in ways that are mutually beneficial? It’s not a campaign problem. It’s a data problem, or more precisely, a relevancy problem. I joined David G. Ewing on the Content Kingdom podcast at Oracle AI World to talk about why context is the new (old) personalization, why better data beats louder marketing, and how AI Agents are reshaping marketing and sales by reasoning, understanding intent, and turning strategy into action. 5 Key takeaways: - Unified data makes or breaks AI. It provides the context needed for real work. - Context and precision are the new personalization. - AI is no longer a feature - it’s the foundation. Built-in, not bolted on. - Agents are the new applications. Apps wait for clicks. Agents act on context. - AI doesn’t replace us. Used well, it amplifies what makes us valuable. A fun conversation with a great partner to wrap up a long day in Vegas. 🎧 Watch or listen: YouTube | Spotify | Apple https://lnkd.in/g7U5v-Cf #OracleAIWorld #OracleAI #OracleCX Oracle Motiv Content Lion
E16: How Oracle’s Unified Data Strategy Powers Smarter Marketing with Stephen Streich
https://www.youtube.com/
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Are you ready to take your AI agents to the next level? Our AI Agent Studio helps you build, configure, and launch AI agents tailored for your business needs. Learn more: https://lnkd.in/e8ak8spC
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We’re helping B2B companies unify data, embed AI into every campaign, and deliver measurable business outcomes. Learn why we’re recognized as a Leader: https://lnkd.in/eCjbPbgh
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From AI agents to the latest updates to our AI Agent Studio, discover how our new AI capabilities can support your employees and customers in ways that were simply impossible before. Watch Steve Miranda and Simon Walker’s #AIWorld Keynote now on-demand: https://lnkd.in/eTUgSnhq
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ICYMI: Our latest AI agents are supercharging marketing, sales, and service teams by unlocking real-time insights, automating daily tasks, and personalizing every customer touchpoint. Find out more: https://lnkd.in/e_7ppjc2
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