Chat on Luma
You can chat with other Luma users through direct messages and group chats. Chat is available on the web and iOS app.
Direct Messages and Groups
Send one-on-one messages with any Luma user by clicking the chat icon and searching for someone.
You can also create group chats with multiple people. Give your group a name and avatar. Admins can add or remove participants.
Reactions and Replies
You can react to messages with any emoji, and reply to specific messages to keep conversations organized.
Safety and Privacy
Muting Conversations
If you want to stop receiving notifications from a chat, you can mute it temporarily or forever. Open the conversation info and select Mute. You'll still see new messages when you open the app.
Blocking Users
If someone is bothering you, you can block them. This prevents them from starting new conversations with you, and any existing conversation will be archived.
On iOS: Open the conversation details and tap the More menu to find Block User.
Reporting Inappropriate Content
If you receive spam, harassment, or inappropriate messages, you can report it.
On iOS: Open the conversation details and tap the More menu to find Report User. Provide details about what happened.
Our team will review your report and take action. All reports are confidential.
Platform Support
- Web: Full chat functionality at luma.com
- iOS app: Full chat functionality
- Android app: Coming soon