Cancelling Luma Plus

You can manage your Luma Plus subscription by:

1. Open luma.com/calendar/manage/plus
2. Choose the Calendar you have Plus for

There you will be able to update your payment method, change your plan, or turn off auto-renewal.

Cancellation Policy

You can cancel your Luma Plus subscription at any time. If you cancel, your plan will remain active until the current billing period ends.

Note: We are not able to process refunds for Luma Plus subscriptions.

Changing Your Send Limit

Upgrading Your Send Limit

When you upgrade your send limit:

• Monthly subscriptions: You'll be charged for a full month, regardless of when you upgrade in your billing cycle
• Yearly subscriptions: You'll be charged for the remainder of your year, with a minimum 30-day charge. If you upgrade within 30 days of renewal, you'll be charged for 30 days
• You'll immediately get access to your higher send limit

Downgrading Your Send Limit

When you downgrade your send limit:

• Immediate access change: You'll lose access to the higher send tier right away
• No refunds or credits: You won't receive any credit for the unused portion of your current billing period
• Lower rate at renewal: Your next invoice will reflect the lower send limit pricing

This straightforward approach ensures fair billing while preventing abuse of the system.