Resolved -
The global internet outage impacting our systems has been resolved. Services have returned to normal, and users should no longer experience call or chat failures.
Our engineering team has confirmed that all affected systems are operating as expected. We will continue to monitor performance closely, but no further impact is anticipated.
Thank you for your patience during the disruption.
Nov 18, 14:59 UTC
Investigating -
Large portions of the global internet are currently experiencing an outage. This disruption is affecting our ability to reliably process requests that depend on this provider, leading to intermittent errors and reduced service performance for some users.
Current Impact:
- Some users may be unable to complete calls
- Increased latency and occasional timeouts in related services.
Our engineering team is actively investigating the issue.
Nov 18, 12:50 UTC